Information on Riding the Train

Please observe manners so that everyone has a pleasant experience using the train. Your cooperation is appreciated.

Information such as contact details for lost items is provided here.

Public Wi-Fi services offered by various telecom carriers are available on the platforms and concourses of each station.

At Shibuya Station, Tokyu provides a service staffed by dedicated personnel ready to advise on the station layout and railways as well as straightforward information about the Shibuya area.

As station staff carry a collection of questions and answers, feel free to ask them for a assistance if you experience difficulty.

Avoid panicking, remain calm and follow the instructions given by staff.