Types of ticket and discount

Types of ticket

Ordinary tickets	One-way	Please buy at the ticket machine. *On the Setagaya Line, please place the money in the fare box when you board.
	Round-trip	These are sold at ticket machines at some stations.
Multiple-trip tickets	Ordinary multiple-trip tickets	Contain 11 tickets
	Off-peak multiple-trip tickets	Contain 12 tickets
	Weekend and holiday multiple-trip tickets	Contain 14 tickets
Commuter passes	Worker commuter passes

	Student commuter passes	Your student commuter certificate or other form of student ID will be required.

Ordinary tickets

・Place of sale

The ticket machines at each station sell tickets from that station.
(With a few exceptions, ticket machines also sell connecting tickets for lines operated by other companies.)

・Date of sale

On the day of travel only

・Times of sale

Between the times of the first and last trains of the day

・Validity period

Tickets are valid for the date of issue only. (Round-trip tickets are valid for 2 days, including the date of issue.)

・Alighting en route

Alighting en route refers to the practice of alighting from the train and going out of the ticket gate at a station within the zone within which the ticket is valid. With ordinary tickets, if you alight en route and go out through the ticket gate, the ticket becomes invalid for the rest of the zone.

・Excess fares

If the fare from the station where you boarded to your destination station is greater than the fare paid on your ticket, you will be required to pay the difference. We will not reimburse passengers in the event that they have purchased a ticket for a higher amount than was actually required.

・If you mistakenly purchase a ticket

We can change the ticket to your desired one, so please ask one of the station staff.
There is no handling charge for this service.

・Reimbursement

We will reimburse passengers for tickets only if they are presented to us before use, while still within the validity period.
In this situation, there is a handling charge of ¥120 (the handling charge is ¥210 in the case of tickets that connect with lines operated by other companies).

・If you have lost your ticket

1.	You will be required again to pay the fare from the station where you boarded. (If you do not know the station where you boarded, you will be charged the fare from the first station on the line.)
2.	A re-collection receipt will be issued. If you find the lost ticket within one year, the amount will be refunded, minus the handling charge.

Multiple-trip tickets

・Types of multiple-trip tickets

Name	Number of tickets	Usage conditions	Zone
Ordinary multiple-trip tickets	11	These can be used at any time on weekdays or weekends, as long as they are within the validity period.	Adult Child
Off-peak multiple-trip tickets	12	These can be used only between 10:00 and 16:00 on weekdays within the validity period. These can be used at any time on weekends, national holidays, and from December 30 to January 3, as long as they are within the validity period.	Adult
Weekend and holiday multiple-trip tickets (Thank You Ticket)	14	These can be used only on weekends, national holidays, and from December 30 to January 3, as long as they are within the validity period.	Adult

*These are all sold on the basis of the fare amount.

・Place of sale

Multiple-trip tickets are sold at ticket machines at each station.

・Date of sale

Multiple-trip tickets valid from the date of purchase are sold.

・Times of sale

Between the times of the first and last trains of the day.

・Validity period

Multiple-trip tickets are valid for three months from the date of purchase.

・Fare

The fare is 10 times the cost of the regular fare.

・Alighting en route

If you alight en route and go out through the ticket gate at that station, the ticket becomes invalid for the rest of the zone.
We will not reimburse you for the unused portion.

・Excess fares

If the fare from the station where you boarded to your destination station is greater than the fare on your multiple-trip ticket, you will be required to pay the difference.
Tickets from multiple-trip tickets cannot be used to cover the excess fare in the event that a passenger has gone further along the Tokyu line than their ordinary ticket or ticket from multiple-trip tickets allows them to.

・If you mistakenly purchase a ticket

We can change the ticket to your desired one, so please ask one of the station staff. There is no handling charge for this service.

・Reimbursement (of unused tickets)

We will reimburse passengers only for tickets that are still within the validity period, minus the ordinary fare for any used tickets.
In this situation, there is a handling charge of ¥210.

For example, if three tickets from ordinary ¥150 multiple-trip tickets have been used.
¥1,500 – (¥150 x 3 tickets + ¥210) = ¥840

Commuter passes

・Types of commuter pass

Worker
commuter pass

If you wish to purchase your pass at the commuter pass sales window, please complete the application form and take it to the window.
If you wish to renew an existing commuter pass (renewing it with no change to the details on the existing pass), there is no need to complete an application form when paying for the renewal.
After specifying the validity period (1, 3 or 6 months), please give your existing commuter pass to the staff member at the window.
You may renew your existing pass 14 days, at the earliest, in advance of the date when the renewed pass will become valid.
However, if your existing commuter pass was purchased from a company other than Tokyu (such as JR or Tokyo Metro), an application form will be required.

Student
commuter pass

If you are purchasing a new student commuter pass, please bring your “student commuter certificate” or “combined student ID and student commuter pass purchase eligibility certificate” to the commuter pass sales window.
However, if you present an old commuter pass purchased within the same academic year, you will not need to present your student commuter ID.
(If you are changing the zone or if you require a student commuter pass with an expiry date after April 30, please bring student ID such as the student commuter certificate issued by your school).

Student commuter passes will be sold for routes with regard to which one of the following is applicable:
(1)The shortest route based on the distance to be travelled
(2)The shortest route based on the travel time (including transfer times)
(3)The cheapest route based on the commuter pass fare

Please note that we cannot sell student commuter passes for routes to which one of the aforementioned three conditions do not apply, even if the fare for those routes is shown when doing a search for commuter pass fares.

・How to travel to stations with a commuter pass sales window

Outward journey

Please purchase an ordinary ticket to a station with a commuter pass sales window, and then inform the staff member at the station where you are boarding.
When you alight at the station with the commuter pass sales window, please go to the ticket window where there is a staff member, rather than going through the automatic ticket gate.
The fare for the zone that you have just travelled will be reimbursed at the commuter pass sales window.
(If you have travelled on a connecting ticket from a line operated by another company, only the fare for the portion on the Tokyu line will be reimbursed.)

Return journey

If you require a ticket to return to your original station, please let the staff member at the commuter pass sales window know.

•Validity period

These passes are valid for either 1, 3 or 6 months.

・Date of sale

New passes	From 7 days in advance
Renewed passes	From 14 days in advance

・Alighting en route

If the station is on the route of your commuter pass, you can alight there.

・Excess fares

If you travel outside your commuter pass zone, you will need to pay the normal fare for the distance which you travelled outside your pass zone.

・Places and times of sale

Commuter passes are sold at ticket machines and commuter pass sales windows at each station (apart from stations on the Setagaya Line and the Kodomonokuni Line). Commuter passes can be purchased using credit cards (TOP&, DC, Visa or MasterCard).

*	If you wish to purchase a new student commuter pass, please use the commuter pass sales window.

The commuter pass sales window is open from 07:30 to 20:00. Please see the list below for details of which stations have commuter pass sales windows.
Commuter passes can be purchased from ticket machines from 05:00 to 24:00 (purchases using credit cards can only be made until 23:30).

*	Some stations have restrictions on the sales times. For further details, please see the table below.
*	Worker commuter pass renewals and new passes can be purchased using the ticket machines. Student commuter passes can only be purchased using the ticket machines if an existing pass is being renewed (but only if the expiry date of the new pass will be no later than 30 April).

◆Guide to commuter pass sales windows (open 07:30 – 20:00)

●　Tōyoko Line Shibuya	●　Den-en-toshi Line Shibuya
●　Musashi-kosugi	●　Den-en-toshi Line Sangen-jaya
●　Hiyoshi	●　Futako-tamagawa
●　Kikuna	●　Mizonokuchi
●　Yokohama	●　Saginuma
●　Meguro	●　Azamino
●　Ōimachi	●　Aobadai
●　Hatanodai	●　Nagatsuta
●　Jiyūgaoka	●　Chūo-rinkan
●　Kamata	●　Gotanda

◆Commuter pass sales times at ticket machines

●　Ticket machines at stations on Tokyu lines (Excludes Onda Station, Kodomonokuni Station, stations on the Setagaya Line and the stations listed below)	05:00 – 24:00 (Credit card sales available from 05:00 to 23:30)
●　Kita-senzoku　　●　Chidorichō ●　Senzoku-ike　　●　Numabe	05:30 – 24:00 (Credit card sales available from 05:30 to 23:30)

◆Ticket machines selling the Setamaru IC commuter pass for use on the Setagaya Line only

●　Shimo-takaido	05:00 - 24:00
●　Setagaya Line Sangen-jaya	05:00 - 24:00
●　Kamimachi	06:30 - 22:00

・If you wish to change the zone

Please buy a new commuter pass and we will reimburse you on the basis of one-third of one month (i.e. 10 days) as one unit.
In this situation, a separate handling fee of ¥210 will be charged.
(If less than 10 days have passed, then this will be counted as 10 days. We will not provide reimbursement in respect of any commuter passes that have less than 10 days left to run before expiry.)

*Definition of 10-day period unit

(1)	One unit from June 7 would run until June 16
(2)	Two units from July 11 would run until July 30 (if the expiry date of the commuter pass were July 30) or July 31
(3)	One unit from February 21 would run until February 28 (in normal years) or February 29 (in leap years)
(4)	One unit from February 28 would run until March 7

・Reimbursement (if you cease using the pass)

Reimbursement will be made of the amount left after subtracting the period for which the commuter pass was used from the pass fare that was paid (where less than a whole month has been used, the duration will be rounded up to one month).
In this situation, a separate handling fee of ¥210 will be charged.

If one month has been used,	then commuter pass fare – (one month’s commuter pass fare + handling fee)
If two months have been used,	then commuter pass fare – (one month’s commuter pass fare x 2 + handling fee)
If three months have been used,	then commuter pass fare – (three months’commuter pass fare + handling fee)
If four months have been used,	then commuter pass fare – (three months’commuter pass fare + one month’s commuter pass fare + handling fee)
If five months have been used,	then commuter pass fare – (three months’commuter pass fare + one month’s commuter pass fare x 2 + handling fee)

*	If less than seven days have passed since the pass became effective, then you will be reimbursed the amount paid for the pass, minus a handling fee and the cost of an ordinary round-trip ticket for that zone multiplied by the number of days for which you used it.

・If you lose your pass

Platform tickets

If you wish to enter the station for a purpose other than boarding a train, you will require a platform ticket.
Adult: ¥120　　Child: ¥60

*	If more than two hours have passed since you entered the station, please let a member of the station staffs know.
*	If more than two hours have passed since you entered the station, you will be charged the fee for another platform ticket.
*	When entering the station, please ensure that you use the automatic ticket gate. If you do not use it, you will be unable to exit through the automatic ticket gate on your way out.

Guide to discount fares

Guide to fares for passengers with disabilities

Passengers with disabilities (physical or intellectual disabilities) and their carers should purchase a discount ticket when using Tokyu lines. Amounts less than ¥10 will be rounded up.
If a discount is not applicable, please use an ordinary ticket.

・How to purchase a ticket

If the passenger with a disability (physical or intellectual disability) and their carer are adults and are only using the Tokyu lines, please purchase child’s tickets from the vending machine and then show the disability certificate when going through the ticket gate.
In other cases, please show the disability certificate before purchasing a ticket at the ticket sales window.

In the case of ordinary multiple-trip tickets, please show the disability certificate before purchasing a ticket at the ticket sales window.

In the case of commuter passes, please show the disability certificate before purchasing a ticket at the ticket sales window.
(Please see this link for further details of types of ticket, validity periods and ticket sales offices)

Passengers with disabilities (physical or intellectual disabilities) and their carers should purchase tickets for the same zone.

・Overview of discounts

The discounts available for each type of ticket are as follows.

(1)Ordinary tickets

		If a person with a disability is travelling alone	If a person with a disability is travelling with their carer
		If a person with a disability is travelling alone	People with a disability	Customers (adults) caring for someone with a disability
Type 1 People with a physical disability People with an intellectual disability	Adult	Adult fare*	50% of the adult fare	50% of the adult fare
	Child	Child fare*	50% of the child fare	50% of the adult fare
	Infant	Child fare*	A ticket is not required	50% of the adult fare
Type 2 People with a physical disability People with an intellectual disability	Adult	Adult fare*	－	－
	Child	Child fare*	－	－
	Infant	Child fare*	－	－

*	However, if the zone of travel runs from a Tokyu line into a line operated by another railway company, if the zone for which a single ticket can be purchased exceeds 100km in total, the fare will receive a 50% discount.

(2)Ordinary multiple-trip tickets*

		If a person with a disability is travelling alone	If a person with a disability is travelling with their carer
		If a person with a disability is travelling alone	People with a disability	Customers (adults) caring for someone with a disability
Type 1 People with a physical disability People with an intellectual disability	Adult	－	50% of the adult fares for books of tickets	50% of the adult fares for books of tickets
	Child	－	50% of the child fares for books of tickets	50% of the child fares for books of tickets
	Infant	－	A ticket is not required	50% of the adult fares for books of tickets
Type 2 People with a physical disability People with an intellectual disability	Adult	－	－	－
	Child	－	－	－
	Infant	－	－	－

*	If you wish off-peak or weekend and holiday tickets, please purchase the usual book of tickets.

(3)Commuter passes

		If a person with a disability is travelling alone	If a person with a disability is travelling with their carer
		If a person with a disability is travelling alone	People with a disability	Customers (adults) caring for someone with a disability*2
Type 1 People with a physical disability People with an intellectual disability	Adult	－	50% of the adult commuter pass fare^*1	50% of the adult commuter pass fare
	Child	－	Child commuter pass fare^*3	50% of the adult commuter pass fare
	Infant	－	A ticket is not required	50% of the adult commuter pass fare
Type 2 People with a physical disability People with an intellectual disability	Adult	－	－	－
	Child	－	Child commuter pass fare^*3	50% of the adult commuter pass fare
	Infant	－	A ticket is not required	50% of the adult commuter pass fare

*1	If a passenger with a disability wishes to use a student commuter pass, please use a discounted student commuter pass.
*2	Even if the passenger with a disability is using a student commuter pass, any carer accompanying them should use a discounted worker commuter pass.
*3	If the passenger with a disability is aged 6 or over but under 12 (a child at elementary school), the discount will only apply to the carer (adult) accompanying them.

Group discounts

If 25 or more people are travelling as part of the same group, they are eligible for a discount on the ordinary fare.
However, discount rates differ partially on the Setagaya Line.

	25 people or more	300 people or more
Normal group	10% discount	20% discount
Student group	20% discount	30% discount

<Guide to stations that accept applications for group tickets>
The following stations accept applications for group tickets on Tokyu lines (including the Setagaya Line and the Kodomonokuni Line).

Line name	Station name	Application acceptance hours
Tōyoko Line	Shibuya – Yokohama	05:00 - 24:00
Meguro Line	Meguro – Hiyoshi	05:00 - 24:00
Den-en-toshi Line	Shibuya – Chūo-rinkan	05:00 - 24:00
Ōimachi Line	Ōimachi – Hatanodai	05:00 - 24:00
	Kita-senzoku	05:30 - 24:00
	Ōokayama – Futako-tamagawa	05:00 - 24:00
Ikegami Line	Gotanda – Nagahara	05:00 - 24:00
	Senzoku-ike	05:30 - 24:00
	Ishikawa-dai – Kugahara	05:00 - 24:00
	Chidorichō	05:30 - 24:00
	Ikegami – Kamata	05:00 - 24:00
Tōkyu Tamagawa Line	Tamagawa	05:00 - 24:00
	Numabe	05:30 - 24:00
	Unoki – Kamata	05:00 - 24:00
Kodomonokuni Line	Nagatsuta	05:00 - 24:00

The following stations accept only group ticket applications for the Setagaya Line.

Line name	Station name	Application acceptance hours
Setagaya Line	Sangen-jaya	05:00 - 24:00
Setagaya Line	Shimo-takaido	05:00 - 24:00

The following stations do not accept applications for group tickets

Line name	Station name
Kodomonokuni Line	Onda, Kodomonokuni
Setagaya Line	Nishi-taishidō – Matsubara

Other discounts

・Ordinary multiple-trip tickets with a student discount

These are sold for students at the following designated schools conducting correspondence education who are using the railway in order to attend on-site classes or examinations.

The Open University of Japan	20% discount (valid for three months)
Correspondence education (high school courses)	50% discount (valid for six months)

The designated discount certificate is required when purchasing these tickets.

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